"For us, it has been important to have a nationwide provider with a unified solution for all our stores," says Kaja Sture Nilsen at Power.
Today, Loomis provides various services, including cash transport, counting of deposits, and delivery of change to all Power stores across the country. You can watch what Power has to say about the collaboration in the video below.
Cash transport is all about security and predictability. Since 1934, Loomis has offered security services in the Scandinavian market. After being spun off from Securitas in 2008, Loomis has specialized in cash management and payment solutions. This means that routines and best practices are well established among all employees.
"The routines are clear and easy to follow. They come every week to deliver change and collect what we’ve placed in the safe. We feel very seen and secure," says Sture Nilsen.
For Loomis, it's about making things simple for the customer, so their employees can focus their time and energy on what truly makes a difference.
"Loomis has an app that is simple and smart, which makes our registration process very quick and easy," she adds.
When the security personnel visit the stores, it’s not just about handling the valuables efficiently and with integrity. It’s also about providing the service the customer expects.
"They are approachable and friendly, and they always come with a smile," says Sture Nilsen.
For Loomis to succeed as a company, we depend on our customers’ success. That means getting to know our customers, with local presence and close follow-up points. Everything starts with a positive approach at every contact point.
"They’re easy to work with, and if something happens, they are on it right away," she says, smiling.
Loomis security officer on duty inside a Power store.
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