One of the main changes in the law is that stores and other retailers can no longer refuse customers who wish to pay with cash. Previously, it was common in many places to only accept digital payments, but now this could result in fines if customers are denied when they want to pay in cash.
While cash must be accepted at manual checkout counters, there are exceptions for self-service checkouts and machines. This means that stores with automated solutions do not necessarily need to install cash-handling systems for these. However, for many, it might still be beneficial to have a solution that covers both cash and card payments.
Businesses that do not comply with the law risk fines. This serves as an incentive to ensure that consumers maintain their right to use cash. For many businesses, it may be wise to consider how they can streamline their cash-handling routines to avoid such penalties.
With more cash in circulation, security around cash handling will become even more important. Solutions that ensure safe counting, transportation, and storage of cash can be crucial in avoiding risks related to theft or mishandling.
Retailers' ability to accommodate cash-paying customers can also impact the customer experience. Customers who feel ignored or overlooked may potentially turn to competitors who offer better payment solutions.
Having the right cash-handling solutions in place is now more important than ever. With the new law, it might be worthwhile to consider working with professional partners who can assist with secure and efficient solutions for cash and payment handling. This can help you stay within the law while also ensuring a better experience for your customers.
Find out how Loomis can help you reduce costs while improving safety and accuracy.
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